Google – Social Media Legality

Private or not private, that is the question.

Section 230 of the Communications Decency Act (CDA), protects private online companies from liability for content posted by others. This immunity also grants internet service providers the freedom to regulate what is posted onto their sites. What has faced much criticism of late however, is social media’s immense power to silence any voices the platform CEOs disagree with.

Section 230(c)(2), known as the Good Samaritan clause, states that no provider shall be held liable for “any action voluntarily taken in good faith to restrict access to or availability of material that the provider or user considers to be obscene, lewd, lascivious, filthy, excessively violent, harassing, or otherwise objectionable, whether or not such material is constitutionally protected.”

When considered in the context of a ‘1996’ understanding of internet influence (the year the CDA was created) this law might seem perfectly reasonable. Fast forward 25 years though, with how massively influential social media has become on society and the spread of political information, there has developed a strong demand for a repeal, or at the very least, a review of Section 230.

The Good Samaritan clause is what shields Big Tech from legal complaint. The law does not define obscene, lewd, lascivious, filthy, harassing or excessively violent. And “otherwise objectionable” leaves the internet service providers’ room for discretion all the more open-ended. The issue at the heart of many critics of Big Tech, is that the censorship companies such as Facebook, Twitter, and YouTube (owned by Google) impose on particular users is not fairly exercised, and many conservatives feel they do not receive equal treatment of their policies.

Ultimately, there is little argument around the fact that social media platforms like Facebook and Twitter are private companies, therefore curbing any claims of First Amendment violations under the law. The First Amendment of the US Constitution only prevents the government from interfering with an individual’s right to free speech. There is no constitutional provision that dictates any private business owes the same.

Former President Trump’s recent class action lawsuits however, against Facebook, Twitter, Google, and each of their CEOs, challenges the characterization of these entities as being private.

In response to the January 6th Capitol takeover by Trump supporters, Facebook and Twitter suspended the accounts of the then sitting president of the United States – President Trump.

The justification was that President Trump violated their rules by inciting violence and encouraged an insurrection following the disputed election results of 2020. In the midst of the unrest, Twitter, Facebook and Google also removed a video posted by Trump, in which he called for peace and urged protestors to go home. The explanation given was that “on balance we believe it contributes to, rather than diminishes the risk of ongoing violence” because the video also doubled down on the belief that the election was stolen.

Following long-standing contentions with Big Tech throughout his presidency, the main argument in the lawsuit is that the tech giants Facebook, Twitter and Google, should no longer be considered private companies because their respective CEOs, Mark Zuckerberg, Jack Dorsey, and Sundar Pichai, actively coordinate with the government to censor politically oppositional posts.

For those who support Trump, probably all wish to believe this case has a legal standing.

For anyone else who share concerns about the almost omnipotent power of Silicon Valley, many may admit that Trump makes a valid point. But legally, deep down, it might feel like a stretch. Could it be? Should it be? Maybe. But will Trump see the outcome he is looking for? The initial honest answer was “probably not.”

However, on July 15th 2021, White House press secretary, Jen Psaki, informed the public that the Biden administration is in regular contact with Facebook to flag “problematic posts” regarding the “disinformation” of Covid-19 vaccinations.

Wait….what?!? The White House is in communication with social media platforms to determine what the public is and isn’t allowed to hear regarding vaccine information? Or “disinformation” as Psaki called it.

Conservative legal heads went into a spin. Is this allowed? Or does this strengthen Trump’s claim that social media platforms are working as third-party state actors?

If it is determined that social media is in fact acting as a strong-arm agent for the government, regarding what information the public is allowed to access, then they too should be subject to the First Amendment. And if social media is subject to the First Amendment, then all information, including information that questions, or even completely disagrees with the left-lean policies of the current White House administration, is protected by the US Constitution.

Referring back to the language of the law, Section 230(c)(2) requires actions to restrict access to information be made in good faith. Taking an objective look at some of the posts that are removed from Facebook, Twitter and YouTube, along with many of the posts that are not removed, it begs the question of how much “good faith” is truly exercised. When a former president of the United States is still blocked from social media, but the Iranian leader Ali Khamenei is allowed to post what appears nothing short of a threat to that same president’s life, it can certainly make you wonder. Or when illogical insistence for unquestioned mass emergency vaccinations, now with continued mask wearing is rammed down our throats, but a video showing one of the creators of the mRNA vaccine expressing his doubts regarding the safety of the vaccine for the young is removed from YouTube, it ought to have everyone question whose side is Big Tech really on? Are they really in the business of allowing populations to make informed decisions of their own, gaining information from a public forum of ideas? Or are they working on behalf of government actors to push an agenda?

One way or another, the courts will decide, but Trump’s class action lawsuit could be a pivotal moment in the future of Big Tech world power.

Educational tools and data privacy

Advances in technology have forever changed education. More than ever, schools utilize online and interactive forums to enhance the learning process.

School social media pages are often used to communicate upcoming events and other news to large numbers of people who have an interest in organization while groups are designed to create communities of people. Students, parents and schools utilize social media to convey messages for widespread dissemination. The superintendent may want to give updates on the newest COVID restrictions, teachers communicate about the upcoming class trip and parents find a pedagogical group setting. Not to mention, Pace Law students generously share that updated syllabus before the night’s class.

In today’s world, being literate means more than just being able to read and write; we also need to know how to effectively navigate and find information online, operate a computer, use the digital medium for learning, manage online identity(s), communicate online, understand online social norms, and collaborate. Benefits of utilizing social media for educational use include creating a sense of community and promoting collaboration, enhancing communication, developing computer literacy and language skills, and incorporating student culture into the learning environment while allowing for a connection between persons abroad.

In turn, technology companies obtain a significant amount of personal information about the user, creating concerns in the educational realm about student safety and privacy which can, at times, fall under the Family Educational Rights and Privacy Act (FERPA), that was created to protect students’ personally identifiable information (PII) from unauthorized disclosure. Other rules and acts that attempt to protect educational records include Children’s Online Privacy Protection Act of 1998, (COPPA) and Internet and Protection of Pupil Rights Amendment (PPRA). FERPA does not require educational institutions to adopt specific security controls, posing a risk for student privacy. To complicate the matter of what student information should be protected, the school official exception of FERPA allows school districts to disclose PII to a third party provider serving a legitimate educational interest. However, FERPA may not be equipped to deal with modern data collection of student records and information to protect it when schools increasingly use third-party applications to provide valuable educational tools.

Online educational services collect a large amount of transactional data a/k/a “metadata” which refers to information about how long a particular student took to perform an online task, how many attempts the student made, and how long the student’s mouse hovered over an item, potentially indicating indecision. This can be a useful tool to educators but at what cost to students?

The potential exists for educational platforms to allow third-party data harvesting. Through contracts with educational institutions, Google provided a large range of products and services including Google Meet, Duo, Google Messaging, Gmail and the ability to share documents. A 2014 litigation case against Google included allegations that the company collected student emails and metadata to create secret user profiles for its advertising tools without consent. Similar to the facts when Facebook provided access to Cambridge Analytica.

In 2019 the FTC and Facebook settled on a $5 billion penalty for Facebook’s violations of previously issued FTC orders related to Facebook’s privacy practice.

When one visits a school’s Facebook page, the amount of time spent, and the “comments” and “likes” left, can become part of the data profile that Facebook has created for them. A school district page or group gives Facebook “another data point” on the users who visit it, said Doug Levin, the founder and president of EdTech Strategies, LLC, and some districts also have Facebook trackers on their district sites. Levin’s recent research report, “Tracking: EDU—Education Agency Website Security and Privacy Practices,” found that more than 25% of the 159 school websites he studied had embedded user tracking tools that reported information back to Facebook. These trackers can use information about users’ browsing history and other activity across the web—not just on Facebook—to target ads and most school district websites don’t disclose in their privacy policies that the data sharing is taking place. Sound familiar?

Cambridge Analytica, the political consulting firm, used data gathered in a personality quiz administered through Facebook to create voter profiles. Some 270,000 users downloaded the quiz app which then gave access to their profiles, and ultimately, access to their friends’ profiles and according to Facebook, affected 87 million users. Because of the information being inappropriately used surrounding the 2016 Presidential election scandal, Cambridge Analytica LLC recently filed in United States Bankruptcy Court.

All users and administrators should be educated on what data is collected and how that data is used. Schools need to maintain awareness of current state, federal and other pertinent laws that affect data and online educational services. Parents and students need to be aware of which online educational services are being used. Transparency needs to go both ways and students have an obligation to ask and ultimately know what data is being collected and how that data is being used.

One education research organization, the National Education Policy Center, has deleted its Facebook page entirely—and is suggesting schools do the same until companies are subject to greater accountability and transparency. Is that really an option though, with how big the services have become? Is there a happy (and safe) medium between writing on slate boards and sharing everything? Can Facebook play nice in the sand box and follow FTC orders? Does their cost benefit analysis favor repeated violations?

Perhaps FERPA, and other similar acts, need to be updated to include online learning programs and protection from data breach situations as seen with Facebook, Google and Cambridge Analytica.

Has Social Media Become the Most Addictive Drug We Have Ever Seen?

Before we get started, I want you to take a few minutes and answer the following questions to yourself:

Do you spend a lot of time thinking about social media or planning to use social media?
Do you feel urges to use social media more and more?
Do you use social media to forget about personal problems?
Do you often try to reduce the use of social media without success?
Do you become restless or troubled if unable to use social media?
Do you use social media so much that it has had a negative impact on your job or studies?

How did you answer these questions? If you answered yes to more than three of these questions then according to the Addiction Center you may have or be developing a Social Media Addiction. Research has shown that there is an undeniable link between social media use, negative mental health, and low self-esteem. Negative emotional reactions are not only produced due to the social pressure of sharing things with others but also the comparison of material things and lifestyles that these sites promote.
On Instagram and Facebook, users see curated content – advertisements and posts that are specifically designed to appeal to you based on your interests. Individuals today unlike any other time in history are seeing how other people live, and how their lifestyles differ significantly from their own. This sense of self-worth is what is being used to curate information, children at a young age are being taught that if you are not a millionaire then you are not successful, and they are creating barometers of success based on invisible benchmarks, this is leading to an increase in suicide and depression among young adults.

Social Media has become a stimulant whose effects mimic that of someone addicted to gambling, and recreational drugs. It has been shown that retweets, likes, and shares from these sites affect the dopamine part of the brain that becomes associated with reward. “[I]t’s estimated that people talk about themselves around 30 to 40% of the time; however, social media is all about showing off one’s life and accomplishments, so people talk about themselves a staggering 80% of the time. When a person posts a picture and gets positive social feedback, it stimulates the brain to release dopamine, which again rewards that behavior and perpetuates the social media habit.” “Chasing the high”, is a common theme among individuals with addictive personalities, and when you see people on Social Media posting every aspect of their lives, from the meal they ate to their weekend getaway, and everything in between, that is what your chasing, but the high is the satisfaction of other people liking your post. We have all been there you post a picture or a moment of great importance in your life, and the likes and reactions start pouring in, the reaction you garner from that love, differs significantly from the reaction you get when there is no reaction. A recent Harvard study showed that “the act of disclosing information about oneself activates the same part of the brain that is associated with the sensation of pleasure, the same pleasure that we get from eating food, getting money or having even had sex.” Our brains have become to associate self-disclosure with being a rewarding experience. Ask yourself when was the last time you posted something about a family or friend who died, why was this moment of sadness worth sharing with the world? Researchers in this Harvard Study found that “when people got to share their thoughts with a friend or family member, there was a larger amount of activity in the reward region of their brain, and less of a reward sensation when they were told their thoughts would be kept private.”

“The social nature of our brains is biologically based,” said lead researcher Matthew Lieberman, Ph.D., a UCLA professor of psychology and psychiatry and biobehavioral sciences. This in itself helps you to understand where Social Media has gone to, it has evolved into a system that takes advantage of our biological makeup, “although Facebook might not have been designed with the dorsomedial prefrontal cortex in mind, the social network is very much in sync with how our brains are wired.” There is a reason when your mind is idling the first thing it wants to do is to check Social Media, Liberman one of the founders of the study of social cognitive neuroscience explains that “When I want to take a break from work, the brain network that comes on is the same network we use when we’re looking through our Facebook timeline and seeing what our friends are up to. . . That’s what our brain wants to do, especially when we take a break from work that requires other brain networks.”

This is a very real issue, that has very real consequences. The suicide rate for children and teens is rising. According to a September 2020 report by the U.S. Department of Health and Human Services, the suicide rate for pediatric patients rose 57.4% from 2007 to 2018. It is the second-largest cause of death in children, falling short only of accidents. Teens in the U.S. who spend more than 3 hours a day on social media may be at a heightened risk for mental health issues, according to a 2019 study in JAMA Psychiatry. The study, which was adjusted for previous mental health diagnoses, concludes that while adolescents using social media more intensively have an increased risk of internalizing problems or reporting mental health concerns, more research is needed on “whether setting limits on daily social media use, increasing media literacy, and redesigning social media platforms are effective means of reducing the burden of mental health problems in this population.” Social Media has become a coping mechanism for some to deal with their stress, loneliness, or depression. We have all come into contact with someone who posts their entire life on social media, and more often than not we might brush it off, even make a crude joke, but in fact, this is someone who is hurting and looking for help in a place that does not offer any solitude.

I write about this to emphasize a very real, and dangerous issue that is growing worse every single day. For far too long Social Media have hidden behind a shield of immunity.

Section 230, a provision of the 1996 Communications Decency Act that shields social media companies from liability for content posted by their users and allows them to remove lawful but objectionable posts. Section 230 states that “No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider” (47 U.S.C. § 230)

In 1996 when this Law was introduced and passed, the internet was still in its infancy, and no one at that time could have ever envisioned how big it would become. At this point, Social Media Corporations operate in an almost Omnipotent capacity. Creating their governing boards, and moderators to filter out negative information. However, while the focus is often on the information being put out by the users what gets ignored is how that same information gets directed to the consumer. You see Facebook, Snap Chat, Twitter, even YouTube, rely on the consumer commonly known as “influencers” to direct posts, and information to the consumer also known as the “User”, to direct advertisement and product placement. To accomplish their goals which at the end of the day is the same as anyone Corporation to create a profit, information is directed at a person that will keep their attention. At this point, there are little to no regulations, on how information is directed at an individual. For instance, the FCC has rules in place that “limits the number of time broadcasters, cable operators, and satellite providers can devote to advertisements during children’s programs.” however, there are no such rules when dealing with children, there is only one such case in which the FTC has levied any fines for directed content at Children. Yet this suit was based more on the notion that Google through their subsidiary YouTube “illegally collected personal information from children without their parents’ consent.” When dealing with an advertisement for children Google itself sets the parameters.

Social Media has grown too large for itself and has far outgrown its place as a private entity that cannot be regulated. The FCC was created in 1934 to replace the outdated Federal Radio Commission an outdated entity. Therefore, just as it was recognized in 1934 that technology calls for change, today we need to call on Congress to regulate Social Media, it is not too farfetched to say that our Children and our Children’s futures depend on this.

In my next blog, I will post how regulation on Social Media could look and explain in more detail how Social Media has grown too big for itself.

Tag: Google

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