NBC News reports that companies are becoming “Twitter-savvy” when it comes to consumer complaints. In some instances customers logging complaint are retweeted with patronizing responses. For example, according to the article, when @OccupyLA tweeted “you can help by stop stealing people’s houses!!” The Bank of America retweeted “We’d be happy to review your account.” Corporate manipulation of Twitter is yet another example of how “the system” can corral innovative technology for its own use. Gen-xers, hipsters and naughts have fled Facebook in droves once businesses hijacked the social media. Now Twitter. Can Instagram be far behind???
Do you take pictures of your food at restaurants? Plan on taking a picture of your Valentine’s Day dinner? You might be banned from taking that picture this Valentine’s Day. This is because New York City restaurant owners are banning food photography by customers. The restaurant owners don’t want people posting pictures of their food on social media sites. Is this fair? Should the practice be banned? Read the CBS News story here, and comment on this post with your thoughts.